Shipping Information
Secure worldwide delivery for your vintage camera purchases
Shipping Options
Free Shipping
We offer free standard shipping on orders over $500 within the continental United States. This applies to:
- Orders totaling $500 or more before taxes
- Delivery to addresses in the 48 contiguous states
- Standard shipping method (5-7 business days)
- Automatic application at checkout
Processing Time
All orders are carefully processed and packaged by our expert team:
- Standard Orders: 1-2 business days processing time
- Authentication Required: 2-3 business days for additional verification
- Custom Requests: 3-5 business days for special handling
- Weekends & Holidays: Orders placed on weekends ship the next business day
Packaging & Protection
Every vintage camera is packaged with museum-quality materials:
- Custom foam inserts for each camera model
- Acid-free tissue paper and protective wrapping
- Moisture-resistant packaging materials
- Shock-absorbing outer packaging
- Tamper-evident sealing for security
- Climate-controlled storage until shipment
Insurance & Tracking
All shipments include comprehensive protection:
- Full Insurance: Coverage for the complete purchase price
- Real-time Tracking: Detailed tracking information provided
- Signature Required: Adult signature required for delivery
- Photo Documentation: Pre-shipment photos of packaging
- Delivery Confirmation: Email notification upon delivery
International Shipping
We ship worldwide with full customs support:
Canada
7-10 business days
Duties and taxes may apply
Europe
10-14 business days
VAT and customs fees may apply
Asia-Pacific
12-18 business days
Import duties may apply
Rest of World
14-21 business days
Customs clearance required
Customs & Duties
For international orders:
- All customs forms are completed accurately
- Items are declared at full purchase value
- Buyer is responsible for all customs fees and duties
- We provide all necessary documentation
- Customs delays are beyond our control
Delivery Issues
If you experience any delivery problems:
- Damaged Package: Refuse delivery and contact us immediately
- Missing Items: Report within 24 hours of delivery
- Delivery Delays: We'll track and provide updates
- Wrong Address: Additional shipping charges may apply for redelivery
Contact Information
For shipping questions or to track your order:
Email: [email protected]
Phone: +1 (555) VINTAGE